Privacy Policy

A starter privacy policy for a CCTV installation enquiry website. It must be checked and completed to reflect your actual business and tools.

Draft only — this is not legal advice. Replace placeholders and review the policy against the actual data collected, storage, recipients, retention periods, hosting and contact process before publishing.

Who is responsible for your information?

The data controller is [ADD LEGAL BUSINESS NAME], contactable at [ADD BUSINESS EMAIL AND POSTAL ADDRESS]. Complete these details before the site goes live.

Information you provide

If you contact the business, you may provide your name, email address, telephone number, property postcode or area, and details of your CCTV requirements. Do not request passwords or unnecessary sensitive information through the enquiry form.

Why information is used

Enquiry details may be used to respond to requests, prepare quotations, arrange follow-up and maintain business records. The business must identify and document the appropriate lawful basis for each use.

How the form works on this starter site

The current front-end form validates required fields and prepares a message in the visitor's email application. It does not submit form data to a website server. If you connect a third-party form provider or backend, update this policy to explain the actual service, recipients, transfers and retention.

Retention and security

Specify how long enquiry records are retained and the measures used to protect them. Do not publish a retention period or security claim unless it reflects the real process.

Your rights and complaints

Explain the rights that apply to the processing and how people can contact the business or complain to the Information Commissioner's Office. Check current ICO guidance and add appropriate links and details.

Cookies and analytics

This starter site does not intentionally add analytics or advertising scripts. If analytics, marketing tags, embedded maps or other non-essential technologies are added, review consent and cookie requirements and update this section.

Policy updates

Add the date of the last review and a process for notifying visitors of material changes.